FOR IMMEDIATE RELEASE    Contact: Anastasia Burton

October 9, 2002          (406) 444-5357

 

 

NRIS ANNOUNCES USER SURVEY RESULTS

Nearly half say NRIS services essential to their work or personal needs

 

(HELENA)---The Montana Natural Resource Information System (NRIS) today announced the results of its user survey, which was conducted on the NRIS website throughout the month of September.

 

The survey, which received 269 responses, was designed to help NRIS evaluate its services.  A little over 63% of those who took the survey were from the private sector.  About 30% of respondents said they visit the NRIS website several times per month; nearly 47% said NRIS services were essential to their business, agency, or personal needs.   One survey respondent wrote, “This is one of the finest services of its kind in the country.  This type of service has the ability to provide a vast amount of data to the public, for no direct charge, that would otherwise be buried in agency files and for the most part, unavailable to the public.”

An overwhelming number of respondents (68%) said they use NRIS web based services, versus those who need assistance from NRIS staff for data retrievals and/or technical support.  NRIS Director Jim Hill said, “We’re really pleased that people find our website to be such a valuable resource.  This finding shows it’s been useful for us to devote the major part of our resources toward serving our data through the Internet.  People have access to a wealth of data any time, any where – all they need is Internet access.”

 

Nearly half of the respondents tap NRIS to research information for a variety of uses and topics; over one-third use NRIS information for planning; and another third for resource management.  More than half the users download geographic information system (GIS) data, such as stream and road information, which enables them to make their own customized maps.  Over half also use the NRIS TopoFinder, which allows users to search for a topographic map by a variety of criteria.  The NRIS Water Information System is consulted by over one-third of users. 

 

NRIS responds to thousands of inquiries each month via its website.  During the month of August, NRIS’ web pages received over 930,000 “hits” during 53,500 visitor sessions, which lasted approximately 11 minutes each.  That translates to 316 person-hours each day spent on the NRIS site.

 

Visitors to www.nris.state.mt.us will find a variety of data, reports, maps, and tools for searching and displaying information.  These items help inform users about important issues facing Montanans, including: drought, wildfires, water quality, and plants/animals of concern.  Website users can also learn more about fishing opportunities, birdwatching, and wildlife management.   The survey results can also be viewed by visiting the NRIS website.

 

 

NRIS was established seventeen years ago by the Legislature.  A division of the Montana State Library, NRIS acts as the state’s clearinghouse for natural resource information.  Its staff provides expert assistance to link users with the best available information on natural resource issues.

 

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